Get chat conversation history with customer information

GET

/ai/client/chat/{chat_id}/dashboard-history

Get complete message history of a specific chat conversation with customer information.

Parameters:

chat_id: ID of chat conversation to get history

Returns:

Chat conversation information

List of all messages

File attachments (if any)

Customer information (user_name, email, phone_number, customer_info)

Special:

This endpoint is designed for admin dashboard

Includes complete customer information

Uses user authentication instead of API key

Request

Authorization

OAuth 2.0

Password

Add the parameter

Authorization

to Headers，whose value is to concatenate the Token after the Bearer.

Example:

Authorization: Bearer ********************

Token URL: identity/token2

Path Params

🟢200

application/json

Chat conversation history with customer info

Body

🟠401

🟠403

🟠404

🟠422

Response Example

200 - Example 1

null

Modified at 2025-12-17 08:05:16