Send assistant reply message in chat conversation

POST

/ai/client/chat/assistant_reply/{code}

Send reply message from AI Assistant or support staff in chat conversation.

Parameters:

code: Chat conversation identifier code

Requirements:

Valid API-KEY

User authentication token (for manual mode)

Reply message content

Operating modes:

Manual mode: Support staff replies directly

Automatic mode: AI Assistant replies

Webhook Integration:

Automatically sends notification about new message via webhook

Includes bot_id, conversation_id, message_id information

Returns:

Information of newly created message

Metadata about responder (AI or staff)

Request

Authorization

API Key

Add parameter in header

API-KEY

Example:

API-KEY: ********************

OAuth 2.0

Password

Add the parameter

Authorization

to Headers，whose value is to concatenate the Token after the Bearer.

Example:

Authorization: Bearer ********************

Token URL: identity/token2

Path Params

Body Params application/jsonRequired

Examples

Responses

🟢200

application/json

Reply message sent successfully

Body

🟠401

🟠402

🟠403

🟠404

🟠422

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST '/ai/client/chat/assistant_reply/' \
--header 'API-KEY: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "message": "string"
}'

Response Example

200 - Example 1

null

Modified at 2025-12-17 08:05:16

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